Frequently Asked Questions
Got questions? We’ve got answers. From sizing and fabrics to shipping and returns, we’ve gathered all the information you need for a smooth and effortless shopping experience at Silken Luxe.
What sizes do you offer?
We offer a wide range of sizes from XS to XXL to ensure the perfect fit for every body type. Please check our detailed size guide on each product page to find your best match.
What materials are your products made from?
Our undergarments are crafted from premium fabrics like silk, lace, and breathable cotton blends, chosen for comfort, durability, and a luxurious feel.
Can I return or exchange my purchase?
Yes! We offer easy returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and with original tags. Please visit our Returns page for full details.
How long does shipping take?
We process orders within 1-2 business days. Shipping typically takes 3-5 business days within Pakistan. International shipping times may vary.
How do I care for my Silken Luxe lingerie?
To keep your pieces looking their best, hand wash in cold water with mild detergent and air dry. Avoid bleach and tumble drying to preserve fabric quality.
Do you offer gift wrapping?
Yes, we offer elegant gift wrapping options at checkout to make your gift extra special.
Is my payment information secure?
Absolutely. We use secure, encrypted payment gateways to protect your personal and payment information.
